F&C
Founder & CEO
Founder & Principal Advisor
Built the firm in 2005 to give seniors the education-first guidance they deserve. Now leads 300+ licensed agents across 30 states.
Medicare AdvantageMedigapLeadership
About The Benefits Solutions Group
Helping Families Navigate Medicare & Insurance With Confidence Since 2005
For over 20 years, The Benefits Solutions Group has helped individuals and families find the right Medicare, Life Insurance, Final Expense, and supplemental coverage — with personalized guidance and exceptional service.
- Licensed Specialists
- Medicare Experts
- Personalized Support
- Since 2005
Our Story
Twenty years of trusted advice, built one Memphis family at a time.
The Benefits Solutions Group was founded in 2005 on a simple idea: seniors deserve straight-talking, education-first guidance from someone who actually picks up the phone — not a sales pitch.
Twenty years later, that same standard powers a nationwide network of 300+ licensed agents across 30 states, helping individuals, families, and seniors make confident decisions about Medicare Advantage, Medigap, Life, and Final Expense coverage.
We don't chase commissions. We build relationships that last decades — through annual reviews, claims questions, and every life change in between.
"We don't sell plans. We help you choose the right one — and we're here every renewal, every question, every year after."
— Founder & CEO
Family Values · Personal Mission
Why I started helping seniors — and why it's personal.
Helping seniors isn't a business decision for me — it's deeply personal. Watching my own mother navigate Medicare, healthcare costs, and the worry that comes with growing older taught me exactly what families need: a real person who answers the phone, explains every option in plain English, and stays with you for the long haul.
That's the standard we built this company on. Every client is treated like family — because the seniors we serve are someone's mother, father, grandparent, or partner. They deserve nothing less.
"Every conversation starts with one question: What would I want for my own mother? That's how we serve every family."
— Lori Swanigan, Founder & CEO
Our Mission
Protecting families. Simplifying Medicare. Delivering peace of mind.
We exist to make complex healthcare and insurance decisions feel simple — through patient education, transparent comparisons, and the kind of personal service that makes you feel heard.
Guidance
Clear explanations of every option, in plain English — never insurance jargon.
Protection
Right-sized coverage that protects your health, your family, and your savings.
Trust
We're here every renewal, every claim, every question — for life.
Why Clients Choose Us
A different kind of insurance advisor
Personalized Coverage Reviews
Side-by-side comparisons across 30+ carriers based on your doctors, meds, and budget.
No-Cost Consultations
Our help is always free — carriers pay us, never you.
Medicare Expertise
State-licensed, AHIP-certified, and re-trained on CMS rules every year.
Local Memphis Support
Meet in person at our Memphis office or by your kitchen table — your choice.
Ongoing Client Service
Annual reviews, mid-year changes, and a real advisor on call — forever.
Fast Claims & Policy Help
We pick up the phone and stay on the line until your issue is resolved.
Trust & Impact
Two decades. Thousands of confident decisions.
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States Licensed
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Licensed Agents
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Years Experience
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Clients Served
Meet Our Team
Licensed specialists who treat you like family.
Every advisor on our team is state-licensed, AHIP-certified, and trained to put your needs ahead of any single carrier.
TW
Tasha Williams
Senior Medicare Specialist
AHIP-certified advisor known for unhurried plan comparisons and rock-solid client follow-through.
Part D RxDual-EligibleSNP Plans
DC
David Chen
Life & Final Expense Lead
Helps families lock in affordable protection with no-medical-exam options and same-week approvals.
Whole LifeFinal ExpenseIUL
AM
Ana Martinez
Client Care Director
Leads our service-for-life team — handling claims questions, renewals, and plan changes year-round.
Claims SupportBilingual ES/ENRenewals
Client Testimonials
Trusted across the Mid-South
"They spent two hours walking us through every option — no rush, no sales pitch. We saved $1,800 a year and got better coverage."
LH
Linda H.
Memphis, TN
Community & Commitment
Rooted in Memphis. Committed to families.
We believe great insurance advice starts with great relationships — in the community we call home.
Serving local communities
Active in Memphis senior centers, churches, and community organizations across the Mid-South.
Education-first approach
Free Medicare workshops and one-on-one education sessions — no enrollment required.
Long-term relationships
Most clients stay with us for life. We're here for every renewal and life change.
Personalized support
Real people, real phones — never a call center or automated menu.
FAQ
Frequently asked questions
Free, no-pressure consultation
Ready to find the right coverage?
Speak with a licensed specialist and receive personalized guidance at no cost — and no obligation.
Licensed Specialists A+ Rated Carriers 100% Free Service No Obligation